The airport employee featured who regularly explains complaints from residents (from across the boroughs) away with the excuse of: "they are not LCA planes, they are Heathrow planes" has gone public in the 'low fare regional airlines' November publication.
She seems to be in denial about the 2000 + residents who expressed their objection of the airport expanding....in contrast to the 'few' who wrote letters of support in favour. Let's just remind ourselves: just over 300 letters in support of expansion were received by Newham - all but a few of them were from aviation and business.
But still the Hill & Knowlton hopeful kids herself that the airport has a 'great relationship' with the community.' Funny, we sense a real hostility to the airport in the communities which we work with - not because the airport is there, but because of the broken promises and the way the airport treat the community.
We'd like to see her be brave enough to hand deliver her 'runway news' and knock on a few doors, asking residents how they feel about the expansion, increasing noise levels, smell of kerosene, and explain why they have been waiting for noise insulation for 8 years and more. She might like to ask whether there are any ashtma sufferers in the households too...
We're not sure she'd get back to the airport in one piece emotionally. Still, if she is confident enough that the community loves and trusts the airport, and they have had such a good relationship - then no doubt she will be knocking on the doors of those most affected in the next few weeks......yeah right.